Channels & Integrations
Set up Telegram bots, web chat widgets, email, and third-party integrations
6 articles
Setting Up the Web Chat Widget
Embed the Chatonio chat widget on your website in minutes.
Connecting a Telegram Bot
How to create and connect a Telegram bot to your Chatonio project.
Connecting Viber
Connect a Viber Public Account bot so customers can reach your AI and team on Viber.
Email channel: send and receive support mail
Connect an email support address to Chatonio. Send from a ready-made Chatonio address with no DNS changes, or verify your own domain — plus forwarding, reply threading, attachments and spam filtering.
Connecting WhatsApp
Connect your own WhatsApp Cloud API number so customers can reach your AI and team on WhatsApp.
Telegram group chats: one bot, many groups, threaded topics
Connect one Telegram bot to any number of B2B group chats. Each group becomes a single conversation, and the AI automatically splits parallel topics into threads with their own titles, statuses and assignees.